Chromecast With Google TV: Five Issues Reviewers Rarely Mention

I’ve been living with three Chromecast with Google TV devices for over a year now.
Here are some of the challenges that Chromecasts have that you may not find just by reading reviews.

It is sluggish

The device is sluggish and unpredictable in day to day usage. Sometimes it responds fast, and other times it freezes, just enough to cause you to double or triple-press a button and wind up where you did not expect to while navigating the UI. To deal with this a bit better, I resorted in setting my profile into App-only mode. It’s possible that the newer device that Google sells, the Google TV Streamer is better, but I have not yet had a chance to live with one to compare.

Bluetooth Audio is Unreliable

I have a pair of mid-range Sony headphones, sometimes it’s helpful to others in the home to use headphones while watching TV. This is something that is impossible with all my three devices. The audio frequently drops out or becomes choppy and ruins the pacing of the content you’re watching. It’s effectively impossible to use my bluetooth headphones with this streamer. It’s an interesting issue, because my headphones work just fine with everything else I have tested them with, including 2 different Google Pixel phones, an ipad, a PC and a Macbook.

You have to power-cycle often

There’s something fundamentally wrong with the devices that causes them to crash or fail to display anything when waking up from sleep. It can happen often and intermittently, but not necessarily predictably. You are forced to power-cycle the device whenever this happens. There is a decent workaround for this particular issue though.

It is not a Law-Abiding Citizen over HDMI

Several things wrong with this device’s HDMI behaviour, including the failure to properly initialize on wake-up that I already covered. The other issue is that it regularly steals focus, and forces your TV to switch inputs to the Chromecast even if you did not request or want this.

The dongle will steal HDMI focus whenever it powers up or detects that you have turned on your TV. This is bad, because you can turn on your TV for many reasons that have nothing to do with the Google device, yet it forces your TV to switch input to the one that the dongle is connected to. One common annoyance for me, is that I power on my gaming console, and the chromecast immediately steals the focus just as the PIN input screen appears on the console. I’m forced to input the pin blindly, or to look for a remote to switch the input back to the desired input. There is no way to stop the chromecast from doing this.

The other way that this is a problem is that I have a large “network” of HDMI devices, including an AV-Receiver. The chromecast does not respect the power off command, *unless* the power off command was initiated by the chromecast remote. If you turn it off any other way, it powers right back up and steals HDMI focus, and this prevents even power-saving modes from working as intended.

The device manufacturer appears to be either unaware of any of these issues, or unwilling to even acknowledge and address them.

Profile Management Needs Improvement

You can create multiple user profiles and switch between them. Crucially, you can create profiles for kids and limit apps, but you can’t link profiles within apps to Google TV OS profiles. So for example, you could have a child account on Netflix, but you cannot restrict your Child’s Google TV OS profile to their child account. Every app has its own mechanism for managing profiles and setting parental controls. It’s a giant mess and nobody bothers to use them.

Yes, I understand why this is so, and it’s not an acceptable excuse. Google controls the OS and has rules in place for what apps it allows on the store. They could start to fix this at any time they want by desinging a unified mechanism for the OS, and putting the right policies in place for apps that are accepted on the platform.

Switching profiles requires a lot of steps, on a device which is already not very responsive.

Power-cycling the device can allow a child to bypass profile lock, even if you have set up all the content restrictions necessary. Kids can sign out of youtube, and by so doing, evade any content restrictions that you have put into their curated Google Profile that you built, and crucially, removing the ability for you to get a report of what they’re watching so you can review and discuss with them if needed. Youtube is a bit unique in that you can watch it without an account or a subscription, and if you’ve tried to watch youtube without an account, you might get a picture of the kind of crap that it throws at you. This puts you in a tough spot — your kid wants to watch minecraft and other gaming videos, they’ve outgrown youtube kids, you want them to be able to watch said minecraft videos and you’ve had discussions with them about responsible use of Youtube, but you cannot put in place any guardrails. Pfft!

A lot of hot air gets thrown about regarding parental controls and how it’s not the role of the government etc etc… it’s not too much to ask for tech platforms to provide tools that work for setting limits and being able to review activity on an account.